Overview and key figures
Système U is a French retail cooperative bringing together independent retailers operating banners such as Hyper U, Super U, U Express, and Utile. It is among the leading players in the French retail sector, favoring a cooperative model and strong proximity to consumers.
In this context, Système U relied on Pega to digitalize and dematerialize its business processes, in order to gain efficiency, consistency, and agility across the network.
50 000 products
Managed in the reference repository
15 integrations
With internal web services implemented
99% Compliance Score
Integration quality recognized by Pega (regular application audits)
Digitalization and dematerialization of business processes for building the offer (in-store product assortment)
Our client from 2021 to 2023
Key features:
Development of a PEGA application for orchestrating and managing the product offering (both permanent and promotional).
Multiple integrations with existing applications (Supplier portal, Commercial Management tool, etc.).
Value added by our application:
✅ Simplification of operating models between the various stakeholders, enabled by automation and structured exchanges.
✅ Operational efficiency and productivity gains, achieved through the industrialization of the recurring product offer construction process.
✅ Data security ensured through the creation of a single repository and unified processes.
✅ Improved quality and responsiveness to optimize business processes. optimiser les processus métiers.
Business Process Transformation & IT Integration
- A MVP delivered in 7 four-week sprints, with a consistent scope ready for an initial user acceptance testing.
- A co-development of the application with 2 internal resources.
- Accelerated onboarding of new resources on the project, with topics assigned and addressed from the onboarding sprint.
- Around twenty reference repositories regularly updated through flat file integration.
- A generic journey and 3 child processes to manage end-to-end the construction of the Système U product offering.
- Comprehensive tracking and reporting tools covering all application activities.