{"id":7553,"date":"2026-01-23T15:39:11","date_gmt":"2026-01-23T15:39:11","guid":{"rendered":"https:\/\/www.iriz-consulting.com\/?page_id=7553"},"modified":"2026-02-19T15:43:15","modified_gmt":"2026-02-19T15:43:15","slug":"pega-use-cases-lloyds","status":"publish","type":"page","link":"https:\/\/www.iriz-consulting.com\/en\/pega-use-cases-lloyds\/","title":{"rendered":"Lloyds"},"content":{"rendered":"\t\t
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Descriptif et chiffres cl\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lloyds Banking Group est la plus grande banque de d\u00e9tail du Royaume-Uni. Elle s\u2019appuie sur plus de 300 ans d\u2019histoire et d\u2019expertise et accompagne aujourd\u2019hui 26 millions de clients gr\u00e2ce \u00e0 l\u2019engagement de 32 000 collaborateurs.<\/p>\n

Dans un environnement en constante \u00e9volution, la banque a d\u00e9fini des priorit\u00e9s strat\u00e9giques claires : stimuler la croissance des revenus tout en diversifiant ses activit\u00e9s, optimiser l\u2019utilisation de ses ressources et renforcer sa performance globale. <\/strong><\/p>\n

Pour y parvenir, elle place la technologie, les talents et la donn\u00e9e au c\u0153ur de sa strat\u00e9gie de transformation et de d\u00e9veloppement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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300+ process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0D\u00e9ploy\u00e9s dans <\/span>Pega<\/span>\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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40-50 millions dossiers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chaque ann\u00e9e<\/span>\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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50% de r\u00e9duction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nombre de clics <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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95% de r\u00e9solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00a0Automatis\u00e9e des litiges <\/span>\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Lloyds Banking Group s\u2019appuie sur Pega pour orchestrer \u00e0 grande \u00e9chelle ses parcours m\u00e9tiers et acc\u00e9l\u00e9rer sa transformation cloud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Fonctionnalit\u00e9s : <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Orchestration des workflows et des dossiers \u00e0 grande \u00e9chelle : une couche d\u2019orchestration commune pour les parcours clients et collaborateurs, <\/span>couvrant les activit\u00e9s <\/span>retail<\/span>, assurance, commercial et <\/span>corporate<\/span>\u200b<\/p>\n

Migration massive vers <\/span>Pega<\/span> Cloud\u00ae, permettant une plateforme \u00ab <\/span>evergreen<\/span> \u00bb qui acc\u00e9l\u00e8re les mises \u00e0 jour, r\u00e9duit les co\u00fbts et facilite le changement.<\/span>\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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R\u00e9sultats : <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2705 <\/span>R\u00e9duction du time\u2011to\u2011market<\/strong> : de 9 mois \u00e0 moins de 2 mois<\/span>\u200b<\/p>\n

\u2705 Workflows standardis\u00e9s et r\u00e8gles centralis\u00e9es<\/strong>, r\u00e9duisant les t\u00e2ches manuelles et les risques d\u2019erreur dans des domaines sensibles comme la <\/span>fraude et les litiges<\/span>\u200b<\/p>\n

\u2705 L\u2019orchestration <\/strong><\/span>Pega<\/strong> diminue les frictions<\/strong> : moins de transferts, moins de clics, appels plus courts et meilleures r\u00e9solutions au premier contact<\/span>\u200b<\/p>\n

\u200b<\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Descriptif et chiffres cl\u00e9s Lloyds Banking Group est la plus grande banque de d\u00e9tail du Royaume-Uni. Elle s\u2019appuie sur plus de 300 ans d\u2019histoire et d\u2019expertise et accompagne aujourd\u2019hui 26 millions de clients gr\u00e2ce \u00e0 l\u2019engagement de 32 000 collaborateurs. Dans un environnement en constante \u00e9volution, la banque a d\u00e9fini des priorit\u00e9s strat\u00e9giques claires : […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7553","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/pages\/7553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/comments?post=7553"}],"version-history":[{"count":9,"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/pages\/7553\/revisions"}],"predecessor-version":[{"id":7565,"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/pages\/7553\/revisions\/7565"}],"wp:attachment":[{"href":"https:\/\/www.iriz-consulting.com\/en\/wp-json\/wp\/v2\/media?parent=7553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}