Overview and key figures
Cartier Joaillerie embodies excellence and innovation in the world of luxury. Combining exceptional craftsmanship with bold creativity, each piece reflects elegance and prestige. Cartier benefits from tailored technological and strategic solutions, enabling support for performance, management, and customer experience at the highest level.
1 000
Workgroups integrated
5 000
Application users
6
Multiple languages managed within the boutique application
Process Digitalization
Elimination of paper-based processes
Development of multiple applications to digitize key processes
IRIZ Consulting client since 2017
Key features:
Design and creation of a special order management application for high jewelry, deployed in all Cartier boutiques
Reuse of the application platform for multiple applications in various fields: certification of new jewelry, tracking of investment requests, monitoring of gemstone purchases, jewelry transformation...
Extension of applications to other countries, adaptation of user journeys.
New applications are developed each year to meet evolving needs.
Value added by our applications:
✅ Integrated and real-time order tracking, from customer request to sale completion, allowing a significant increase in revenue.
✅ Time savings and increased efficiency in collecting identification data
✅ The direct integration of multiple stakeholders, taking into account potential dependencies.
✅ The end of paper processes, end-to-end traceability with automatic accounting integration.
Cartier applications include:
- Simplified interactions between PO and development team for high-impact deliveries on short deadlines.
- Bi-weekly deployments using the Pega Deployment Manager.
- Integration of internal teams enabling knowledge transfer and handover within one month.
- The creation and deployment of the Investment application in 2 months by an SSA.
- Integration with SAP for data storage and consultation.
- A refined design integrating the Cartier brand guidelines and showcasing on tablets in boutiques for end customers.
- A version upgrade every 6 months, ensuring always on the latest Pega version (including Cosmos UI kit).