Overview and key figures
Founded in Paris in 1896, Van Cleef & Arpels is an iconic high jewelry house, renowned for its exceptional craftsmanship and its unique sense of elegance and poetry. With more than 120 years of history, the house has over 300 boutiques worldwide.
Optimization
Optimized business process that respects the sequential validations
Centralization
Centralized history of all requests with details of the performed tasks and the responsible operators
Efficiency
Automated routing of tasks to the right team members while managing priorities
Digitalization and Automation of Processes:
Photo shooting & commandes spéciales
Our client since 2025
Key features:
Pega application that automates and manages the Shooting Requests
A unified process for Marketing, Communication, Development, Transportation and Security teams
Pega application that automates and manage the process of creation a special order request : Jewelry, High Jewelry and Timepieces
A unified communication channel between Marketing, Pricing and Development
A unified process starting from the Sales on behalf of the special clients till the Production team
Value added by our applications:
✅ An optimized business process that respects the sequential validations
✅ Efficiency through automated routing of tasks to the right team members while managing priorities
✅ Securing data by only allowing specific team members to access sensitive product information
✅ A centralized history of all requests with details of the performed tasks and the responsible operators