Overview and key figures
Groupe BPCE is the second-largest banking group in France, created in 2009 from the merger of the Banque Populaire and Caisse d’Épargne networks. As a cooperative banking and insurance group, it offers a wide range of services and solutions for individuals, professionals, businesses, and investors.
Present throughout France and internationally, Groupe BPCE relies on the expertise of nearly 100,000 employees serving 35 million customers.
Technological innovation at the heart of the digital transformation of banking services
Technological innovation at the heart of the digital transformation of banking services
#INNOV2020 project:
A strategic innovation program focused on digital transformation and modernization of banking and insurance services, with a strong emphasis on omnichannel customer experiences
Drastically improve customer interactions through innovative digital solutions powered by Pega.
Focus on two use cases:
✅ Inheritance Management Portal : A dedicated webspace accessible to heirs and beneficiaries, managing each step of the process (Declaration,Account securitization,Notary interactions,Required documentation). This provides a complete and guided journey for heirs and beneficiaries.
✅ Insurance Simulation Tool (Auto, Two‑Wheeler, Home) : Accessible via mobile and web, enabling customers to quickly receive an insurance quote.