Client reference — Public sector

HAS: digitalisation of certification
and evaluation processes

Since 2023, IRIZ Consulting has been supporting the Haute Autorité de Santé (HAS) in developing and maintaining its healthcare establishment certification and evaluation applications with Pega BPM.

In figures

A large-scale Pega BPM
programme

2023 IRIZ Consulting client since
44,000 Establishments regularly evaluated
+40,000 Application users
8 Pega applications in production

Context

The HAS: guarantor of healthcare
quality and safety

The Haute Autorité de Santé (HAS) is an independent public authority in France that evaluates the quality and safety of care, issues recommendations, certifications and medical best practices, and ensures reliable information for patients and healthcare professionals.

The challenge

Develop and maintain complex applications for healthcare establishment certification, evaluation of social and medico-social establishments and evaluation of medical procedures, while rapidly integrating legislative and regulatory changes.

Achievements

What IRIZ Consulting
delivered since 2023

Healthcare establishment certification

Development and maintenance of certification applications for healthcare establishments, evaluation of social and medico-social establishments, and evaluation of medical procedures.

Multi-stakeholder integration

Integration of multiple internal and external HAS stakeholders. Management of contributors, activities and visit schedules for each evaluation process.

Regulatory agility

Rapid integration of legislative and regulatory changes into the applications, ensuring the ongoing compliance of certification processes.

Complex case architecture

Advanced architecture to efficiently manage in parallel the multiple tasks and stakeholders involved in certification processes and decisions.

Decision-support dashboards

Implementation of dashboards to summarise and visualise key indicators for certification decisions and repository management.

Public data exposure

Integration of results into the HAS public website through data exposure, ensuring information transparency for patients and professionals.

Features

What the HAS BPM
applications enable

Independent evaluation

An independent assessment of the quality and safety of care in healthcare establishments.

Complex repository management

Management of complex repositories and multiple scopes of application depending on establishment types.

Continuous improvement

Ongoing approach to improving the quality of processes and collected information, with regular release of improvements.

Unified multi-stakeholder platform

Unified platform for all stakeholders in each evaluation process, with access to a dedicated portal for each type of stakeholder.

Scientific documentation

Management and tracking of scientific documentation required for decision-making, with traceability in dashboards.

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